Candidate matching
We source and recommend helpers from Indonesia and the Philippines based on household size, duties, language and experience.
What we do
Complete placement for Malaysian employers,
from the first consultation through deployment and ongoing support.
We source and recommend helpers from Indonesia and the Philippines based on household size, duties, language and experience.
Guidance through paperwork including work permits, medical checks and regulatory requirements.
Practical orientation so helpers are ready for household routines, safety awareness and the standards expected in Malaysian homes.
We remain available after placement to help with questions, adjustments and follow-up between the household and the helper.
Support when a helper’s work permit is due for renewal, so employment can continue without disruption.
Assistance with the renewal of Indonesian and Philippines (POEA) employment contracts when the current term is ending.
What our domestic helpers specialise in
We match helpers whose experience fits the work your household needs most.
Cleaning, laundry and the general upkeep of the home.
Daily meals, meal preparation and kitchen support to suit the household’s routine.
Reliable support for the care and daily routine of children at home.
Companionship and day-to-day assistance for elderly family members.
Overseas network
We do not recruit in isolation. Licensed agencies in Indonesia and the Philippines work with us before a biodata reaches your family.
On the ground they interview candidates, check work history, run basic skills training and assemble the papers needed to leave the country. We then match those shortlisted helpers to households in Malaysia and continue the process here — permits, arrival and follow-up.
Our Indonesian partners interview and shortlist helpers, cover household skills and prepare the documents required before travel to Malaysia.
Our Philippine partners source and screen helpers, arrange preparation and handle the required overseas employment documentation.
Partners look at experience, language and the type of home the helper is used to — house chores, cooking, childcare or eldercare — before a name is sent to us.
Training centres cover daily routines used in Malaysian homes: cleaning, meal preparation, table setting, childcare basics and personal presentation.
Passports, medical checks and required overseas employment documents are prepared before travel, helping the Malaysian work-permit process proceed smoothly.
Once a candidate is cleared abroad, we take over matching, the Malaysian employment contract, work-permit application and support after arrival.
How it works
Four simple stages, so you always know what happens next.
Share household size, duties, language and preferred start date by WhatsApp or the form.
We recommend Indonesian or Filipino candidates whose experience fits your home.
Guidance through contracts, medical checks and work-permit applications.
Orientation and handover so the helper starts with a clear routine.
About us
For over three decades, we have connected households with reliable, trained and trustworthy domestic helpers. Our role is to create the right match between household and helper, with the support needed to build a stable, long-term working relationship.
We take time to understand the needs of each household and the strengths of each helper. Through careful screening, practical training and thoughtful matching, we ensure a fit that is built to last.
Since 1991, we have earned the trust of families through consistency, discretion and a deep respect for the important role a helper plays in the home.
We believe in lasting relationships. Our support continues beyond the placement, because a harmonious home is one that is cared for over time.
“We’ve had the same helper for eight years. She’s part of our family.”
Mrs Wong · Ampang
“The care in matching made all the difference. Highly recommended.”
Puan Aishah · Kajang
“Professional, discreet and genuinely invested in a good fit.”
Mr Lee · Cheras
Testimonials
A few words from families we have worked with.
“Replied on WhatsApp the same day. Sent biodata, explained the fees, no hard sell. Helper has been with us 8 months. Cooking and house chores are fine.”
Mrs Lim · Petaling Jaya
“Needed help with two young children. They asked what language we use at home first. The helper they recommended settled in. Still with us.”
Mrs Tan · Subang Jaya
“Came back to them for the work permit renewal. They told us the documents to prepare. Process was slower than I hoped but they followed up.”
Encik Faizal · Shah Alam
“Looking after my mother. Not perfect every day but she is kind and we can talk to the agency if there is an issue. That is what I wanted.”
Ms Priya · Kuala Lumpur
“First time hiring. A bit lost with the paperwork. Staff walked us through it. Helper arrived as scheduled.”
Mrs Goh · Penang
“Second helper from them after the first finished her contract. Knew our house already so the handover was simpler.”
Mr Chong · Johor Bahru
Get in touch
Share your requirements and our team will advise you on a suitable placement. You may also contact us by phone, WhatsApp or email.
Company No. 199101003503 · JTKSM 184
Message us on WhatsApp or submit the form online.
FAQ
Clear answers for families in Malaysia looking for a reliable Indonesian or Filipino domestic helper through a licensed agency.
Share your household needs through WhatsApp or our enquiry form. Our team matches suitable candidates from Indonesia or the Philippines, guides documentation and permits, and supports placement for house chores, meal preparation and cooking, childcare or eldercare.
Yes. Maid2U (Agensi Pekerjaan Lumayan Timur Sdn Bhd) specialises in placing domestic helpers from Indonesia and the Philippines for Malaysian employers.
Yes. We have operated since 1991. Company No. 199101003503 · JTKSM 184. You can contact us at +60 14-361 3139 or hello@maid2u.com.my.
Depending on your requirements, helpers may support house chores, meal preparation and cooking, laundry, childcare and eldercare, with preparation and guidance through our placement process.